Shipping policy

We ship to customers in the United States only.

Please allow for 48 hours after completing your payment for us to process your order.


📦 Shipping Times

We do our best to ship your orders as quickly as possible—once an order is placed, it’s promptly processed and handed off to our shipping partners.

Please note the estimated transit times below (business days):

     United States: 5-18 business days

 

📦 Cancellations and Returns

Need to cancel your order? No problem — just email us at gominigear@gmail.com as soon as possible using the same email address you used at checkout.

Please note: We ship most orders within the same day, often even sooner. Because of this fast turnaround, there’s only a small window to cancel before your order is dispatched.

If your order hasn’t shipped yet, we’ll issue a full refund right away.
If it has already shipped, we won’t be able to cancel it — but don’t worry, we’re always happy to work with you to find a solution.

Once the order has been dispatched, you will have to go through our standard

To be eligible for a return:

• The item must be in its original packaging
• You must request a return within 15 days after delivery

If your item qualifies:

1.  Send a photo of the product to our support team.
2.  Once approved, we’ll send the return address and instructions.
3.  After receiving and inspecting the return, we’ll process a full refund of your order subtotal (excluding shipping).

🕒  Please allow 5–10 business days for your refund to be completed by your bank or card provider.
🚚  Return shipping costs are the responsibility of the customer.

 

 

❓ Need Help?

Our Customer Support Team is available to help with any questions about your order, product concerns, or returns.

On weekends, response times may be slightly longer (up to 48 hours) due to reduced staffing.